Rural Romantics to be Hit With Unfair Delivery Surcharges

By Reporter, The HighLand Times, Sunday February 11 2018

Campaigning Moray MSP Richard Lochhead tells retailers to not break hearts this Valentine's Day.

Residents in Mr Lochhead’s Moray constituency and the North of Scotland face a £15.99 surcharge for a Dozen Red Roses and Prosecco, advertised as free courier delivery, a £10 surcharge on alcohol advertised as “The Liqueur of Love”, and a £5.56 surcharge on a £3.49 Valentine’s key ring.

Mr Lochhead’s Fair Delivery Charges website invites feedback from the public about charges for delivery to rural and Highland areas.

The campaign has found widespread examples of homes in mainland Scotland being categorised as “offshore” for delivery purposes and incurring substantial unexpected costs.

The Scottish Parliament Information Centre (SPICe) estimated that higher delivery surcharges costs consumers in Scotland £36 million a year.

Richard Lochhead recently sent a dossier of 124 companies identified for unfair delivery practices to the Advertising Standards Agency.

Commenting, Richard Lochhead said:

“Rural residents are some of the most loyal online shoppers in the UK, yet time after time get stung by unfair higher parcel delivery charges and many retailers can’t even bring themselves to show the north of Scotland some love this Valentine’s.

“I’ll be buying my Valentine's Day gifts locally but despite widespread outrage, retailers are still at it and imposing heart-breaking surcharges.

“The case for action by the UK Government gets stronger with each new case that comes to light.

“Only this week Scottish Rural Action backed my fair Delivery Charges campaign and hopefully this will be the last Valentine’s day when these ridiculous surcharges are imposed without any rhyme or reason on hard pressed rural romantics.” 

 

 

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