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Duo Commended for Their Enthusiasm
Pictured:(l-r) Claire Moffat, Laurie Johnson and David Alston.
The latest Highland Quality Approach award has gone to a duo who have been commended for their enthusiasm and their tenacity to see a project through.
Laurie Johnson and Claire Moffat were both staff midwives, Laurie has since moved on to another role within NHS Highland, working out of Ward 9A, maternity day-case, at Raigmore Hospital.
The maternity unit at Raigmore works on a rotation system resulting in staff moving between all areas every six to 12 months.
Claire and Laurie realised that this had the potential to be difficult for new members to the day-case area around expectations for care and management of specific conditions impacting on patient care and the efficiency of the unit.
Between them Laurie and Claire developed a number of templates on the steps required in terms of treatment and care for tests such as glucose tolerance tests; blood pressure profiling; possible spontaneous rupture of membranes; reduced fetal movements; cholestasis; and standard day case admission.
The work Laurie and Claire have done in developing these not only improves the care given to patients attending the day-case unit but also reduces the amount of calls to other departments about treatment plans making the service provided more efficient.
In the award nomination Laurie and Claire are praised for being “staff in the clinical area noted a gap and acting on it developing templates that we now plan to share with the whole of NHS Highland”.
On presenting the duo with their award David Alston, chair of NHS Highland, said:
“This is a great piece of work which has addressed an issue that they saw.
“My congratulations to them for the work they have done.”
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