Continuing Problems for EE/Orange Customers in Western Isles.

By Reporter, The HighLand Times, Wednesday August 2 2017

EE/Orange customers in Uig , Lewis and the Isle of Barra are continuing to experience problems with mobile signals.

Customers in Uig have been without a signal since the end of June and in Barra from beginning of July.

EE have confirmed to Angus MacNeil MP that engineers have been on site in Uig over the last week but as yet there is no resolution to the problem.

In Barra, the company say that they have issues at two different sites but hope to have engineers working there later this week though they do not guarantee a fast fix to these problems.

Three mobile customers in Barra are also affected as Three use the EE/Orange masts.

Angus MacNeil MP said:

“I have been in touch with EE/Orange over the last few weeks and have impressed on them the need for a speedy resolution to these faults.

“Despite recent press releases and engineers being on site customers are still without a service and this is not good enough. “

“People in these areas rely heavily on mobile phones and the loss of service has a big effect on all aspects of life, in particular for calling emergency services.

“Lack of a mobile signal could result in delays in getting help and add to already stressful situations. 

“I am continuing to push all mobile operators to upgrade to 4G and to co-operate to ensure improvements to communications within the Western Isles.”

 

 

More From Highland Times

Latest News Live

Fresh Delay in EU Bill Shows Chaos at The Very Core…

Stephen Gethins MP has said reports that the UK government…

Read More ›

Scottish Workers More Likely to Escape Low Pay

Low paid workers in Scotland have the highest chance…

Read More ›

View all

Sport

Ross County in Line for £370,000 Payment

SPFL Clubs Share Record UEFA Solidarity Payment.

Read More ›

Glengarry Win North Division 2 With Century of Goals

Glengarry (pictured) were officially crowned Marine…

Read More ›

View all

Clip Of The Day

Red Letter Day as HebCelt Shortlisted for Green Award

A drive by one of Scotland’s most successful music…

Read More ›

Orkney’s First Film Fortnight

A two-week celebration of film will feature almost…

Read More ›

Newsletter Signup

Register today and can keep upto date with latest news at Highland Times 24/7